Terms and Conditions
Mango Tree Studio, LLC
Last Updated: January 16, 2026
1. Introduction
Welcome to Mango Tree Studio, LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing our website or engaging our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with these Terms, please do not use our website or services.
2. Services
Mango Tree Studio provides the following services:
- Website Development – Custom websites and web applications
- Business Automation – Workflow automation and process optimization
- AI Integration – LLMs, text-to-speech, speech-to-text, vision AI, chatbots, and related solutions
- Custom Development – Tailored software solutions
- Database Design – Data architecture and management
- Integration Services – Connecting business tools and systems
- Missed Call Text Back – Automated SMS notifications for missed business calls
3. Project Agreements
3.1 Quotes and Estimates
Quotes provided through our website or directly are estimates based on the information provided at the time. Final project costs may vary depending on:
- Changes to project scope
- Additional features or requirements
- Revisions beyond the agreed-upon scope
- Third-party service costs
3.2 Project Timelines
We offer three timeline options:
- Rush Delivery (2-4 weeks) – Additional 50% fee applies
- Standard Delivery (4-8 weeks) – Recommended timeline
- Flexible Delivery (8-12 weeks) – 15% discount available
Timelines begin upon receipt of the initial deposit and all required project materials. Delays caused by client response times or scope changes may extend the timeline.
3.3 Payment Terms
- A deposit (typically 50%, negotiable based on project scope) is required to begin work
- Payment schedules will be outlined in your project proposal
- Accepted payment methods include credit card and bank transfer (processed through Stripe)
- Late payments may result in project delays or suspension of services
3.4 Revisions
The number of revision rounds included in your project will be specified in your project proposal. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information for your project
- Supply required content, images, and materials in a timely manner
- Review and provide feedback on deliverables within the agreed timeframe
- Ensure you have the rights to any content you provide
- Make payments according to the agreed schedule
- Designate a primary point of contact for project communications
5. Intellectual Property
5.1 Client Content
You retain ownership of all content, images, trademarks, and materials you provide to us.
5.2 Deliverables
Upon full payment, you will own the final deliverables created specifically for your project, including:
- Custom website code
- Custom designs and graphics created for your project
- Documentation specific to your project
5.3 Portfolio Rights
By engaging our services, you grant us permission to display completed work in our portfolio and marketing materials, including our website, social media, and case studies. If you require confidentiality, please notify us in writing before the project begins, and we will accommodate your request.
5.4 Retained Rights
We retain the right to:
- Use general knowledge, skills, and experience gained during your project
- Use non-proprietary tools, libraries, and frameworks
- Use open-source components under their respective licenses
5.5 Third-Party Components
Your project may include third-party components (fonts, plugins, stock images, etc.) subject to their own licenses. We will inform you of any such components and their licensing requirements.
6. Missed Call Text Back Service
If you use our Missed Call Text Back product, you agree to:
- Ensure compliance with all applicable telecommunications laws and regulations
- Obtain necessary consent from your customers to receive SMS messages
- Use the service only for legitimate business purposes
- Not use the service for spam, harassment, or illegal activities
- Be responsible for the content of messages sent on your behalf
We reserve the right to suspend or terminate access to this service for violations of these terms.
6.1 Missed Call Text Back Demo Line — SMS Disclosures
When you call Mango Tree Studio's demo line and the call is not answered, you will receive an automated SMS notification demonstrating our Missed Call Text Back product.
By calling our demo line, you consent to receive this one-time SMS notification.
- Message frequency: 1 message per missed call
- Message & data rates may apply depending on your mobile carrier and plan
- To opt out: Reply STOP to any message to unsubscribe from future notifications
- To get help: Reply HELP, contact us at +1 910 720 9188, or visit https://www.mangotreestudio.com
- Privacy: Your phone number is used solely for the purpose of this demo and returning your call. See our full privacy policy at https://www.mangotreestudio.com/privacy
7. Website Hosting and Maintenance
7.1 Third-Party Hosting
We typically deploy websites to third-party hosting platforms (such as Vercel). You are responsible for:
- Maintaining your hosting account and payments
- Complying with the hosting provider's terms of service
7.2 Support Subscriptions
Without an active support subscription, you are responsible for:
- Keeping software and plugins updated
- Website security and backups
- Domain name registration and renewal
- Bug fixes and updates after the warranty period
We offer support subscription plans for clients who need ongoing maintenance, updates, and technical assistance. Details and pricing are available upon request.
8. Warranties and Disclaimers
8.1 Our Warranty
We warrant that:
- Services will be performed in a professional manner
- Deliverables will substantially conform to the agreed specifications
- We will address any defects reported within the warranty period specified in your project proposal (typically 90 days from project completion)
8.2 Disclaimer
Except as expressly stated above, our services are provided "as is" without warranty of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee:
- Specific business results, traffic, or revenue
- Uninterrupted or error-free operation of websites
- Compatibility with all browsers or devices
- Third-party service availability or performance
9. Limitation of Liability
To the maximum extent permitted by law, Mango Tree Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from these terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Mango Tree Studio, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
- Your use of our services
- Content you provide
- Your violation of these Terms
- Your violation of any third-party rights
11. Termination
11.1 Termination by Client
You may terminate a project at any time by providing written notice. Upon termination:
- You are responsible for payment for all work completed
- Any deposits paid are non-refundable unless otherwise agreed
- We will provide all completed work and deliverables
11.2 Termination by Us
We may terminate or suspend services if:
- You breach these Terms
- Payment is not received as agreed
- You become unresponsive for an extended period
- Continuation would be unlawful or unethical
11.3 Effect of Termination
Upon termination, provisions regarding intellectual property, limitation of liability, indemnification, and dispute resolution shall survive.
12. Confidentiality
We will treat your business information and project details as confidential. We will not disclose confidential information to third parties except:
- With your consent
- To our employees or contractors who need access to perform services
- As required by law
13. Dispute Resolution
13.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at contact@mangotreestudio.com to attempt to resolve any dispute informally. We will make good-faith efforts to resolve any issues within 30 days.
13.2 Mediation
If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing other remedies. Mediation will be conducted by a mutually agreed-upon mediator in Wake County, North Carolina. Each party will bear its own costs, and mediation fees will be shared equally.
13.3 Small Claims Court
Either party may bring claims in small claims court in Wake County, North Carolina, if the claim qualifies for small claims jurisdiction.
13.4 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.
13.5 Jurisdiction
For disputes not resolved through mediation or small claims court, any legal action shall be brought exclusively in the state or federal courts located in Wake County, North Carolina.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
For active projects, the Terms in effect at the time of your project agreement will apply unless you agree to updated Terms.
15. General Provisions
15.1 Entire Agreement
These Terms, along with any project proposal or agreement, constitute the entire agreement between you and Mango Tree Studio.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
15.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
15.4 Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights to a successor or affiliate.
16. Contact Us
If you have questions about these Terms, please contact us:
Mango Tree Studio, LLC
7151 O Kelly Chapel Road
Cary, NC 27519
Email: contact@mangotreestudio.com
Phone: (910) 720-9188
Hours: Monday–Saturday, 9 AM – 6 PM EST